Public beta · Policy draft
Customer Support
Not yet effective. Owner details and legal review must be completed before launch.
How can we help?
For a missing credit pack, failed analysis, unexpected balance or account question, sign in to send a request and read replies on this page. Include the property address or purchase reference if relevant. Never send passwords, payment-card numbers or unnecessary personal documents.
Account-access problems? Visit the sign-in page and choose “Forgot your password?” if you need a reset. Check your inbox and spam folder for account emails. Never share your password or reset link.
Unable to sign in?
A monitored public support contact is still pending confirmation. The signed-in request form is not accessible without an account session, and there is no verified public mailbox to list here yet.
Sign in to submit a request and read replies. The public contact channel is still pending owner confirmation.
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